Refund policy
Return & Refund Policy
All TacticalTeesCo products are made to order specifically for each customer. Because of this, we do not accept returns or exchanges for incorrect size selection, color selection, or change of mind.
Damaged, Defective, Misprinted, or Incorrect Items
If your order arrives damaged, defective, misprinted, or you receive an incorrect item, please contact us at support@tacticalteesco.com within 30 days of delivery.
Please include your order number, a description of the problem, and clear photographs showing the issue. We will review the information and work with you to resolve the problem as quickly as possible.
If the issue is confirmed, we will arrange an appropriate replacement or refund at no additional cost to you.
Sizing
Please review the size guide on the individual product page carefully before ordering. Because each item is made to order, we cannot accept returns or exchanges due to incorrect size selection.
Order Changes and Cancellations
Because orders may enter production shortly after they are placed, changes or cancellations are not guaranteed. If you need to request a change or cancellation, contact support@tacticalteesco.com as soon as possible. If production has already begun, we may be unable to modify or cancel the order.
Refunds
Approved refunds will be issued to the original payment method. Processing times after a refund is issued may vary depending on your bank or payment provider.
Questions
If you have questions about an order or this policy, contact us at support@tacticalteesco.com.